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Role:
Being a Courier Driver at our company is not just a job; it's a commitment to excellence and a mission to redefine the standards of delivery services. As a crucial member of our logistics team, you are not merely driving packages from point A to point B; you are instrumental in shaping the customer experience and setting new benchmarks in the industry.
In this role, you will be directly responsible for the efficient and timely delivery of parcels within the Suffolk and Essex area. The successful candidate will be the face of our company, embodying our commitment to unparalleled service and precision in every delivery. You will autonomously plan your routes, handle loading/unloading tasks with care, and drive our company-provided 3.5 tonne Luton van responsibly.
Responsibilities:
Efficient Route Planning: Utilise an optimiser app to plan the most efficient routes, ensuring timely deliveries. Proficiency in using an iOS operating system is recommended for optimal app functionality.
Careful Handling of Packages: Safely load and unload packages from the company-provided 3.5 tonne Luton van, maintaining the integrity of the items throughout the process.
Responsible Driving: Operate the van in a responsible and safe manner, adhering to all traffic regulations and company safety protocols.
Timely Deliveries: Execute deliveries to various locations, following predetermined schedules and instructions to exceed customer expectations.
Professional Interactions: Uphold a high level of professionalism during customer interactions, reflecting the company's commitment to excellent service.
Effective Communication: Promptly report any issues or challenges encountered during deliveries to the team, contributing to swift issue resolution.
Accurate Record-Keeping: Keep meticulous records of all deliveries, including proof of delivery, contributing to the overall efficiency of the logistics process.
Results:
Stops and Mileage Stats: Successfully handle approximately 45 stops and cover up to 120 miles per day within the designated delivery area.
Delivery Deadlines: Meet every delivery deadline, ensuring customer satisfaction and setting new benchmarks for service excellence.
Effective Routing: Demonstrate strategic route planning, optimising your time and vehicle resources.
Package Integrity: Maintain a record of zero incidents of package damage during loading/unloading tasks, ensuring the safe transport of items.
Vehicle Integrity: Maintain a record of zero incidents of vehicle damage while delivering. Keep the vehicle clean, tidy, and well-maintained, reporting any issues promptly for resolution.
Positive Customer Feedback: Uphold a professional demeanor, contributing to positive customer feedback and satisfaction.
Effective Communication: Regularly communicate with the team to address and resolve any delivery-related challenges promptly.
Accurate Records: Keep precise records of all deliveries, enhancing the overall efficiency of the logistics process.
Requirements:
Proven experience as a Courier Driver in the logistics industry.
Possession of a valid UK driver's licence with a clean driving record.
Proficient in route planning and skilled at utilising GPS systems.
Ability to operate a 3.5 tonne Luton van, including loading and unloading tasks.
Efficient time management skills with a commitment to organisational excellence.
Dedication to providing precise and secure deliveries.
Strong interpersonal skills, maintaining a friendly and communicative approach.
Capability to work independently and consistently meet punctuality standards.
Available Monday to Friday, starting around 8:00 AM and finishing no later than 5:00 PM (schedule may vary based on experience and knowledge of the delivery area).
Benefits:
Company-provided 3.5 tonne Luton van, fuel, insurance, and uniform.
On-site, free parking facilities.
Supportive work environment fostering professional growth and development.
Opportunities for overtime work, including weekends.
Comprehensive 1-to-1 training provided.
Salary:
Competitive salary ranging from £25,000 to £30,000 based on experience.